{"id":1720,"date":"2022-10-12T15:38:10","date_gmt":"2022-10-12T07:38:10","guid":{"rendered":"https:\/\/qishiya.com\/?p=1720"},"modified":"2022-10-12T15:38:10","modified_gmt":"2022-10-12T07:38:10","slug":"%e5%b8%b8%e8%a7%81%e7%9a%84-rca-%e5%88%86%e6%9e%90%e5%b7%a5%e5%85%b7%e7%9a%84%e7%bc%ba%e7%82%b9%e4%b8%8e%e6%80%9d%e8%80%83","status":"publish","type":"post","link":"https:\/\/qishiya.com\/?p=1720","title":{"rendered":"\u5e38\u89c1\u7684 RCA \u5206\u6790\u5de5\u5177\u7684\u7f3a\u70b9\u4e0e\u601d\u8003"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u6211\u8ba4\u4e3a 5 whys \u8fd9\u79cd\u601d\u60f3\u662f\u5f88\u597d\u7684\uff0c\u5c31\u662f\u4e00\u76f4\u95ee\u5230\u95ee\u9898\u7684\u6839\u672c\u539f\u56e0\uff0c\u4f46\u662f\u6211\u8ba4\u4e3a\u4ed6\u7684\u7f3a\u70b9\u66f4\u52a0\u660e\u663e\uff0c5 whys \u7684\u7f3a\u70b9\u5982\u4e0b\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u975e\u6570\u636e\u9a71\u52a8<\/li><li>\u5bb9\u6613\u4ea7\u751f\u504f\u89c1<\/li><li>\u4e0d\u540c\u7684\u4eba\u53ef\u80fd\u5f97\u5230\u4e0d\u540c\u7684\u7b54\u6848<\/li><li>\u53ef\u80fd\u5b58\u5728\u591a\u79cd\u539f\u56e0<\/li><\/ul>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_61 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >\u76ee\u5f55<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #ff6200;color:#ff6200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #ff6200;color:#ff6200\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/qishiya.com\/?p=1720\/#%E5%B8%B8%E8%A7%81%E7%9A%84_RCA_%E5%88%86%E6%9E%90%E5%B7%A5%E5%85%B7\" title=\"\u5e38\u89c1\u7684 RCA \u5206\u6790\u5de5\u5177\">\u5e38\u89c1\u7684 RCA \u5206\u6790\u5de5\u5177<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/qishiya.com\/?p=1720\/#5_whys\" title=\"5 whys\">5 whys<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/qishiya.com\/?p=1720\/#Fishbone\" title=\"Fishbone\">Fishbone<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/qishiya.com\/?p=1720\/#Cause_Map\" title=\"Cause Map\">Cause Map<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%B8%B8%E8%A7%81%E7%9A%84_RCA_%E5%88%86%E6%9E%90%E5%B7%A5%E5%85%B7\"><\/span>\u5e38\u89c1\u7684 RCA \u5206\u6790\u5de5\u5177<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_whys\"><\/span>5 whys<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u4f18\u70b9\u662f\u975e\u5e38\u7b80\u5355\uff0c\u7f3a\u70b9\u4e5f\u540c\u6837\u660e\u663e\uff0c\u5728\u4e0a\u9762\u5217\u7684\u7f3a\u70b9\u91cc\u9762\uff0c\u6211\u8ba4\u4e3a\u6700\u81f4\u547d\u7684\u662f\u975e\u6570\u636e\u9a71\u52a8\uff0c\u6240\u4ee5\u5b8c\u5168\u4f9d\u8d56\u4e8e\u4eba\uff0c\u4e0d\u540c\u7684\u4eba\u53ef\u80fd\u5f97\u5230\u4e0d\u540c\u7684\u7ed3\u679c\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image is-style-default\"><img decoding=\"async\" src=\"https:\/\/tutu-1252436247.cos.ap-beijing.myqcloud.com\/2022\/10\/20221012TRQjVk.png\" alt=\"20221012TRQjVk\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fishbone\"><\/span>Fishbone<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u8be5\u56fe\u770b\u8d77\u6765\u5c31\u50cf\u4e00\u4e2a\u9c7c\u9aa8\u67b6\uff0c\u95ee\u9898\u5728\u5176\u5934\u90e8\uff0c\u95ee\u9898\u7684\u539f\u56e0\u8fdb\u5165\u810a\u67f1\u3002\u4e00\u65e6\u786e\u5b9a\u4e86\u95ee\u9898\u7684\u6240\u6709\u6839\u672c\u539f\u56e0\uff0c\u5c31\u53ef\u4ee5\u5f00\u59cb\u5bfb\u627e\u89e3\u51b3\u65b9\u6848\u4ee5\u786e\u4fdd\u95ee\u9898\u4e0d\u4f1a\u518d\u6b21\u51fa\u73b0\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5728 miro \u4e0a\u9762\u6709\u4e00\u4e2a\u5b8c\u6574\u7684\u6307\u5bfc <a href=\"https:\/\/miro.com\/blog\/how-to-get-most-of-fishbone-diagram\/\">Fishbone Diagram 101: How To Make + Examples [Ishikawa] (miro.com)<\/a>\uff0c\u5e76\u4e14\u8fd8\u4e3e\u4e86\u4e00\u4e2a 40% \u7528\u6237\u53d6\u6d88\u8ba2\u9605\u7684\u4f8b\u5b50\uff0c\u4ed6\u4ece \u7528\u6237\uff08Users\uff09\uff0c\u8f6f\u4ef6\uff08software\uff09\uff0c\u8ba2\u9605\u4f53\u7cfb\uff08Subscription system\uff09 \u8fd9\u51e0\u65b9\u9762\u8fdb\u884c\u4e86\u5206\u6790\uff0c\u5e76\u4e14\u6709\u4e00\u4e2a <a href=\"https:\/\/miro.com\/app\/board\/uXjVPOHQRRs=\/\">Fishbone<\/a> \u7684\u6a21\u677f\u53ef\u4ee5\u7528\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image is-style-default\"><img decoding=\"async\" src=\"https:\/\/tutu-1252436247.cos.ap-beijing.myqcloud.com\/2022\/10\/20221012j0DMPe.png\" alt=\"20221012j0DMPe\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cause_Map\"><\/span>Cause Map<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u8fd9\u79cd\u56fe\u611f\u89c9\u548c Fishbone \u5dee\u4e0d\u4e86\u591a\u5c11\uff0c\u53ea\u662f\u65b9\u5411\u4e0d\u4e00\u6837\uff0c\u4f46\u662f Cause Map \u66f4\u6709\u5c42\u6b21\u4e00\u4e9b\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image is-style-default\"><img decoding=\"async\" src=\"https:\/\/tutu-1252436247.cos.ap-beijing.myqcloud.com\/2022\/10\/20221012Kw6QTJ.png\" alt=\"20221012Kw6QTJ\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/blog.nexusglobal.com\/the-3-most-popular-rca-tools\">The 3 Most Popular RCA Tools<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u6211\u8ba4\u4e3a 5 whys \u8fd9\u79cd\u601d\u60f3\u662f\u5f88\u597d\u7684\uff0c\u5c31\u662f\u4e00\u76f4\u95ee\u5230\u95ee\u9898\u7684\u6839\u672c\u539f\u56e0\uff0c\u4f46\u662f\u6211\u8ba4\u4e3a\u4ed6\u7684\u7f3a\u70b9\u66f4\u52a0\u660e\u663e\uff0c5 whys \u7684\u7f3a\u70b9\u5982\u4e0b\uff1a \u975e\u6570\u636e\u9a71\u52a8 \u5bb9\u6613\u4ea7\u751f\u504f\u89c1 \u4e0d\u540c\u7684\u4eba\u53ef\u80fd\u5f97\u5230\u4e0d\u540c\u7684\u7b54\u6848 \u53ef\u80fd\u5b58\u5728\u591a\u79cd\u539f\u56e0 \u5e38\u89c1\u7684 RCA \u5206\u6790\u5de5\u5177 5 whys \u4f18\u70b9 &#8230; <a title=\"\u5e38\u89c1\u7684 RCA \u5206\u6790\u5de5\u5177\u7684\u7f3a\u70b9\u4e0e\u601d\u8003\" class=\"read-more\" href=\"https:\/\/qishiya.com\/?p=1720\" aria-label=\"\u66f4\u591a \u5e38\u89c1\u7684 RCA \u5206\u6790\u5de5\u5177\u7684\u7f3a\u70b9\u4e0e\u601d\u8003\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"templates\/template-full-width.php","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[463,461,462,454,464,465],"class_list":["post-1720","post","type-post","status-publish","format-standard","hentry","category-5","tag-5-whys","tag-cause-map","tag-fishbone","tag-miro","tag-rca","tag-465"],"_links":{"self":[{"href":"https:\/\/qishiya.com\/index.php?rest_route=\/wp\/v2\/posts\/1720","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qishiya.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/qishiya.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/qishiya.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/qishiya.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1720"}],"version-history":[{"count":1,"href":"https:\/\/qishiya.com\/index.php?rest_route=\/wp\/v2\/posts\/1720\/revisions"}],"predecessor-version":[{"id":1721,"href":"https:\/\/qishiya.com\/index.php?rest_route=\/wp\/v2\/posts\/1720\/revisions\/1721"}],"wp:attachment":[{"href":"https:\/\/qishiya.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1720"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/qishiya.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1720"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/qishiya.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1720"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}